Service

EDC/eCRF Data Quality & Query Resolution Support

Operational support for clinical study teams needing structured follow-up of EDC/eCRF documentation, open queries and data quality issues.

What the service covers

  • EDC support
  • eCRF completion support
  • Source-to-EDC review
  • Query resolution support
  • Query follow-up
  • Data cleaning support
  • Discrepancy tracking
  • Open-item logs
  • Monitoring findings follow-up

Typical use cases

  • High query load
  • Delayed eCRF completion
  • Source-to-EDC reconciliation needs
  • Data cleaning periods
  • Monitoring findings requiring follow-up
  • Temporary staff shortage

Deliverables

  • Query status overview
  • Open query tracker
  • Data discrepancy log
  • eCRF completion overview
  • Follow-up list for site or study team
  • Monitoring findings follow-up tracker

Engagement model

Remote support where system access and confidentiality requirements allow. Hybrid or site-based support by arrangement.

Discuss a project