What the service covers
- Sponsor communication
- CRO communication
- CRA communication
- Invoice preparation support
- Invoice follow-up
- Budget and billing item tracking
- Open-item tracking
- Cross-functional coordination
- Site-facing clinical operations support
Service
Sponsor/CRO Communication & Invoicing Follow-up
Structured operational communication support between study sites, sponsors, CROs, CRAs, investigators and administrative interfaces.
Typical use cases
- Open items between site and CRO
- Invoice backlog
- Budget clarification
- Frequent CRA follow-up
- Study team communication gaps
- Need for transparent tracking of pending issues
Deliverables
- Communication tracker
- Invoice follow-up overview
- Budget and billing item tracker
- Open-item list
- Action log
- Meeting notes where needed
Engagement model
Remote communication and tracking support. Hybrid or on-site support by arrangement.